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SERVICE – WITH CERTAINTY!

OUR SERVICE – AVAILABLE FOR YOU 7 DAYS A WEEK

Our feeding systems stand for the highest reliability and efficiency in daily use. To ensure it stays that way, our experienced service team is available for you 7 days a week. Whether maintenance, technical support or fast help with disruptions – we won't let you down. Our service technicians know every detail of your system and ensure that your systems always function perfectly.

  • Direct contact – fast help 
  • Experienced specialists 
  • Fast response times 
  • Spare parts & maintenance direct from the manufacturer

REMOTE MAINTENANCE – FAST HELP FROM A DISTANCE

Maximum operational security with minimal downtime – that is our standard. With remote maintenance, we are directly connected online to your system when needed. This allows our experienced technicians to quickly analyze faults, optimize settings or carry out software updates – without the need for an on-site appointment. Thanks to state-of-the-art technology, we guarantee fast, secure and efficient support whenever you need it.

  • Fast fault diagnosis and problem solving 
  • No travel times – immediate support 
  • Secure connection & protected data access 
  • Optimal system performance through ongoing support

ACHIEVE YOUR FARM GOALS WITH AN AUTOMATIC FEEDING SYSTEM

With an automatic feeding system from Wasserbauer, you get the maximum out of your operation – more efficiency, better animal health and the highest feeding precision. From the first idea to ongoing operation, we support you with comprehensive expertise and reliable service.

PLANNING – TAILOR-MADE SOLUTIONS FOR YOUR OPERATION

Every farm is unique. That is why with us, everything begins with individual planning: we analyze your farm structure, animal numbers and feeding goals and develop a system perfectly matched to your requirements. This lays the foundation for economical and sustainable feeding.

  • Individual consultation 
  • Precise needs analysis 
  • Custom-fit system concept

INSTALLATION – PRECISE IMPLEMENTATION BY EXPERIENCED PROFESSIONALS

After planning, our trained technicians carry out the professional installation. We ensure a smooth installation of all components and commission your system together with you. This ensures that everything functions optimally – from day one.

  • Professional installation 
  • Commissioning & functional check 
  • Introduction to operation

ONGOING SUPPORT – WE STAY BY YOUR SIDE

Even after commissioning, we don't leave you alone. Our service team is available to you 7 days a week – for maintenance, remote maintenance or fast help when needed. This keeps your system permanently high-performing and you can concentrate fully on your operation.

  • Regular maintenance & updates 
  • Fast support via remote maintenance 
  • Personal service & spare parts supply

SERVICES AS INDIVIDUAL AS YOUR OPERATION

INDIVIDUAL MAINTENANCE TAILORED TO THE REQUIREMENTS OF YOUR OPERATION

Regular maintenance is crucial for long-term reliable feeding. We offer you individual maintenance packages tailored precisely to the requirements of your operation.

Depending on the service plan:

  • Phone support outside working hours, on weekends and public holidays 
  • WebConnect access – direct online access to your system 
  • Daily data backup on an external backup server 
  • Automatic software updates for maximum security and performance
  • One visit per year – mandatory or depending on utilization 
  • Functional check of the entire system and all components 
  • Inspection of all wear parts and replacement if required 
  • Optimization of the system and programs for maximum efficiency

BENEFIT FROM OUR OPTIMIZATION SOLUTIONS

WEB CONNECT

All feed components used are recorded in the software and can be compared with milk performance or daily weight gains and used for optimization.

DISPATCHER

Interlogistics software for operations with two or more Shuttle Eco feeding robots. The Dispatcher schedules runs according to timetable & battery level. The utilization of devices and batteries is optimized.

WASSERBAUER CUBE

Data analysis: feed evaluation as a subscription model


SERVICE HOTLINES

ALWAYS REACHABLE WHEN YOU NEED US

At Wasserbauer, we know how important fast help is – especially when your feeding systems are in operation. So that you can always reach the right contact person, we have set up three specially dedicated service hotlines for different systems.

Service Hotline

BUTLER GOLD PRO

+43 7258 74 64 -310
Service Hotline

LOOSE HOUSING STATIONS / COWBOY / E600 / BUTLER SILVER / DRINKERS

+43 7258 74 64 - 320
Service Hotline

SHUTTLE ECO / POWER SHUTTLE / FLYPIT / LIFT

+43 7258 74 64 - 330
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